Privacy Policy

Purser Books LLC · Last updated: October 13, 2026

Purser Books LLC ("Purser," "we," "us") provides bookkeeping, accounting and financial operations services, and the software platform that supports them, to businesses — primarily multi-location restaurant and franchise operators (our "Clients"). This policy explains what information we collect, how we use and protect it, and the choices available to you.

It applies to our Clients, the people who use our platform on a Client's behalf, and visitors to teampurser.com. The Purser Time Clock app has its own policy: Purser Time Clock Privacy Policy.

Information we collect

Contact and account information — names, business names, email addresses, phone numbers and job titles of Client contacts and platform users, and the sign-in details for your account. Passwords are stored only in hashed form.
Financial account information — when a Client connects a bank or card account, we receive account names, types and masked account numbers, balances, and transaction history. See Connecting financial accounts.
Business and accounting records — information from the systems a Client connects or shares with us, such as point-of-sale sales, payroll and labor summaries, vendor invoices and bills, and accounting-system data.
Communications — emails, messages and documents you send us, and records of the one-time verification codes we send.
Website and technical information — information you submit through our website (such as your email address and brand when you contact us), and standard log data such as IP address, browser type and pages visited.

Connecting financial accounts (Plaid)

We use Plaid Inc. ("Plaid") to gather a Client's financial data from financial institutions. By connecting an account through our service, you grant Purser and Plaid the right, power and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored and processed by Plaid in accordance with the Plaid End User Privacy Policy.

Your bank login credentials are entered directly with Plaid or your bank. Purser never sees or stores them. Before a bank account can be connected, the user must confirm their identity with a one-time code.

How we use information

To provide our bookkeeping and accounting services: reconciling bank and card activity, matching deposits to sales and payments to invoices, managing accounts payable, and preparing financial statements and reports.
To operate, secure, maintain and improve our platform for our Clients.
To communicate with you about the services, including verification codes, notices and support.
To detect and prevent fraud, unauthorized access and misuse.
To comply with legal, tax and recordkeeping obligations.

Financial account data is used only to provide services to the Client who connected the account.

How information is shared

We do not sell personal or financial information, and we do not use it for advertising. We share information only:

With service providers who help us deliver the services — for example cloud hosting and database providers, Plaid, communications providers for email and text messages, and software providers that process data to help us prepare our work — under contracts that limit their use of the information to providing services to us.
At the Client's direction — for example with the Client's accountant, tax preparer, lender or accounting software.
For legal reasons — when required by law or legal process, or to protect the rights, property or safety of Purser, our Clients or others.
In a business transfer — as part of a merger, acquisition or sale of assets, subject to this policy.

Data retention

Financial account data is kept only while the connection is active and needed for the services. When an account is disconnected, the connection is revoked or the Client engagement ends, we remove the Plaid connection and delete the associated data within 30 days.
Client account and accounting records are kept for the duration of the engagement and deleted within 90 days after it ends, after the Client has been offered an export of its records.
Billing and invoice records are kept for 7 years to meet tax and accounting obligations.
Backups and system logs expire automatically on fixed schedules.

Information may be kept longer where the law requires it or for a pending legal matter, and is deleted when that obligation ends.

Security

We protect information with industry-standard safeguards, including encryption in transit (TLS 1.2 or better) and at rest (AES-256), storage of bank access tokens in a dedicated secrets manager rather than in our application database, multi-factor authentication for access to our systems, a one-time verification code before any bank account can be connected, and access limited to personnel who need it. No method of transmission or storage is completely secure, but we work to protect your information and review our practices regularly.

Your choices and rights

Disconnect an account — a Client may disconnect a connected bank or card account at any time by contacting us. Data from that account is then deleted as described above.
Access, correction and deletion — you may ask what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to our legal and recordkeeping obligations. We verify your identity before acting and respond within 45 days.
California residents — you have the rights described above under the California Consumer Privacy Act, and the right not to be discriminated against for using them. We do not sell or share personal information for cross-context behavioral advertising.

To make a request, email support@teampurser.com.

Children

Our services are provided to businesses and are not directed to children. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page, and we will notify Clients of material changes by email.

Contact us

Questions about this policy or your data? Email support@teampurser.com.

Purser Books LLC